IT Support in Jacksonville, FL

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Immediate Solutions and Lasting Reliability

Our skilled IT professionals are here to provide the support you need, right when you need it, ensuring your technology remains efficient without requiring a full-service contract.

Results You Can Count On

100%

Improved IT infrastructure

Businesses we work with experience smoother operations, improved performance, and better results overall.

 
36%

Cheaper than competitors

On average, our packages cost 36% less than competing IT companies when providing the same services.

 
95%

Issues solved within 24 hours

Our skilled technicians jump into action the moment you submit a ticket, working quickly to get you and your team back on track.


IT Services to Support Your Business

Whether you need extra assistance or specialized solutions, our IT support capabilities are designed to tailor our services to meet your business’s unique needs, ensuring you get the right support when you need it.

What Our Clients Are Saying

"The quality of services was immediately noticed within our company. From day 1, they immediately jumped on the various outstanding issues. I'd find it hard to see any reason that a company won't have a satisfactory experience working with DefinIT. You won't be disappointed."
coastline
Darren Gentles
Coastline Power Solutions
"We switched over to DefinIT at the start of the year, this has been the best decision yet! The whole team is always available whenever I call, and you always feel like you’re talking to a friend, not just business."
advanced marine preservation logo
Melanie Kim
Advanced Marine Preservation
"Before DefinIT, my Wi-Fi was awful and I was losing customers daily at my coffee shop. Now, with Wi-Fi that is actually stable, I’m getting new customers and they are staying longer! I like that if there ever is an issue with my internet all I have to do is call his team directly and they can fix it remotely and FAST."
brewhound dog park and bar logo
Jason Underwood
BrewHound Dog Park + Bar
"DefinIT has been a great partner for us over the last 2 years. They have helped us modernize our system and build an IT infrastructure that is secure, yet flexible enough to meet our goals and the needs of the team. Their customer service is responsive, knowledgeable, and committed to doing the right thing. We enjoy working with them and look forward to doing so for years to come."
high reason logo
Mark Stevens
High Reason

Get On-Demand IT Support for Your Jacksonville Business

Address IT problems swiftly and minimize disruptions with fast, reliable IT support when you need it most.

Strengthen your infrastructure with real-time security measures, prompt threat resolution, and user education to prevent future issues.

Enhance productivity through tailored IT support, ensuring your systems and devices are optimized and performing at their best.

Secure your data with customized backup strategies and quick recovery solutions, keeping your business operational during unexpected events.

Work with an experienced IT partner to receive flexible support, whether for immediate troubleshooting or long-term assistance tailored to your business requirements.

 

 

Let's Talk

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DefinIT Managed IT Services | Jacksonville Office

1301 Riverplace Blvd
Jacksonville, FL 32207

We’re located near the scenic Southbank Riverwalk, right across from Riverplace Station. While we’re based in this vibrant area, our expert IT support extends throughout the greater Jacksonville region, from Mandarin and Ponte Vedra Beach to Orange Park and St. Johns, ensuring your business is covered no matter where you're located.

Frequently Asked Questions

What is the difference between IT support and managed IT services?

IT support is typically reactive, providing help as issues arise, such as troubleshooting, repairs, or specific project support. You may have heard of this as a break-fix approach.

Managed IT services involve ongoing, proactive management of your entire IT infrastructure, including monitoring, security, and system updates.

Can you provide on-site support, or is it all remote?

We offer both remote and on-site IT support. Many issues can be resolved remotely, but for more complex problems or hardware-related tasks, we can dispatch a technician to your location.

What industries do you work with?

Many of our clients operate across a range of industries, including non-profit, healthcare, and construction, but we also work with clients in hospitality, small business, retail, automotive, and many more.

I'm located just outside of Jacksonville. Can you still provide IT services nearby?

Absolutely! We frequently travel to locations just outside of Jacksonville, including suburbs like St. Johns, Orange Park, Mandarin, Fleming Island, Ponte Vedra Beach, Middleburg, Fruit Cove, Yulee, and Atlantic Beach.

Our flexible service area ensures that you receive top-tier IT support, no matter where you're located in the Greater Jacksonville area.

Ready to Get Started?