Managed IT Services for Fleming Island Businesses

As a managed IT company delivering fully managed IT services, we support growing organizations and professional services firms that need reliable, day-to-day IT without unnecessary complexity or long-term contracts.

Our approach centers on complete IT management and practical IT service management, so security, monitoring, support, and backups are handled as one coordinated system as your business scales.

managed-it-geo-hero

When IT Lacks Ownership, Costs and Delays Follow

When IT is handled through a mix of one-off fixes, internal workarounds, and outside vendors, problems don’t disappear — they resurface at the worst possible times.

What usually follows is uncertainty around who owns the issue, how long it will take to fix, and what it’s going to cost once something breaks.

blue-screen-of-death

IT With Clear Accountability

Managed IT replaces that uncertainty with consistent oversight across security, system health, user support, and data protection.

Your devices are monitored and kept up to date, security threats are detected and responded to, users have a clear path for support, and data is protected through reliable backups.

For Fleming Island organizations with multiple users and little tolerance for downtime, managed IT creates clear accountability.

it-worker-person-employee

With Managed IT, One Team Is Responsible For:

office-pc-and-monitor-equipment-workstation
Monitoring and maintaining devices

Devices are continuously monitored, updated, and kept running so small issues don’t turn into outages.

cybersecurity-shield-lock
Detecting and responding to security issues

Security activity is monitored and reviewed, with issues addressed before they spread or cause disruption.

helpdesk-headset
Supporting users through a dedicated helpdesk

Users have a clear place to go for everyday IT issues, so problems don’t stall work or land on managers.

cloud-data-backup
Protecting business data through reliable backups

Critical data is backed up and recoverable, so files and systems can be restored after loss or failure.

All covered under a predictable monthly cost and delivered by a local team that takes clear ownership of your systems and ongoing support.

Small Business Plan

Built for small businesses that want IT handled day to day with clear ownership, this plan delivers consistent security, monitoring, and support so small issues don’t turn into ongoing distractions.

From $70 per user / month

managed-it-small-business-plan

Essential, everyday protection for small businesses.


Antivirus Software

Always-on antivirus security that detects and responds to malware and ransomware, reducing the risk of business disruption or data exposure.

Device Monitoring

Continuous device monitoring that identifies performance issues and hardware failures, reducing the likelihood of downtime or urgent support situations.

Helpdesk Support

Helpdesk support for everyday issues like login problems, email errors, and device slowdowns, so employees aren’t left troubleshooting problems on their own.

Patch Management

Automated patch management that applies software updates and security fixes, reducing risk and issues caused by outdated systems.

Professional Plan

The Professional plan includes everything in Small Business, plus active threat response and workstation backup to handle incidents that go beyond basic prevention.

From $90 per user / month

managed-it-professional-plan

Includes all essential protection, plus active threat response and device recovery.


Antivirus Threat Response

When security alerts require review beyond automated antivirus actions, your IT team steps in to investigate, isolate affected devices, and contain malware, preventing wider spread, extended outages, or data exposure.

Workstation Backup

Automated workstation backups that allow files and data to be restored after loss, damage, or compromise, so work doesn’t have to start over and important files aren’t permanently lost.

Enterprise Plan

The Enterprise plan adds deeper safeguards against credential abuse, phishing attacks, and large-scale data loss, designed for organizations that can’t afford prolonged downtime, data exposure, or preventable security incidents.

From $110 per user / month

managed-it-enterprise-business-plan

Includes full protection and recovery, plus added safeguards against credential abuse, phishing, and large-scale data loss.


Dark Web Monitoring

Continuous dark web monitoring that scans for exposed credentials linked to your organization, reducing the risk of account compromise or unauthorized access.

Employee Phishing Training

Ongoing phishing awareness training that helps employees recognize and avoid common phishing attempts, reducing the likelihood of security incidents caused by accidental clicks.

Organization Phishing Protection

Organization-wide phishing protection that identifies and blocks malicious messages before they reach users, reducing exposure to phishing-based attacks.

Server Backup

Reliable server backups that allow critical systems and data to be restored after failure, attack, or data loss, reducing downtime and recovery risk.

Simple, Flexible Pricing

Choose the level of coverage that matches your stage of growth.

Monthly Save $$$ Annual
Small Business
$75
$70
per user - per month*
per user - per month*
Great for small businesses looking for essential managed IT services and basic protection against everyday threats.
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)
Professional
$100
$90
per user - per month*
per user - per month*
Ideal for growing businesses that need advanced security measures and reliable data backup to safeguard critical operations.
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)
Enterprise
$125
$110
per user - per month*
per user - per month*
Best for businesses that require comprehensive security, employee training, and full data protection to defend against advanced threats.
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)

Choose the Right Plan for Your Business

Features
Small Business comptab-infoalt7-icon
Professional
Enterprise
Antivirus Software
comptab-yes-icon
comptab-yes-icon
comptab-yes-icon
Device Monitoring
comptab-yes-icon
comptab-yes-icon
comptab-yes-icon
Helpdesk Support
comptab-yes-icon
comptab-yes-icon
comptab-yes-icon
Patch Management
comptab-yes-icon
comptab-yes-icon
comptab-yes-icon
Antivirus Threat Response comptab-infoalt7-icon
comptab-no-icon
comptab-yes-icon
comptab-yes-icon
Workstation Backup
comptab-no-icon
comptab-yes-icon
comptab-yes-icon
Custom Reporting
comptab-no-icon
comptab-no-icon
comptab-yes-icon
Dark Web Monitoring comptab-infoalt7-icon
comptab-no-icon
comptab-no-icon
comptab-yes-icon
Employee Phishing Training
comptab-no-icon
comptab-no-icon
comptab-yes-icon
Organization Phishing Protection comptab-infoalt7-icon
comptab-no-icon
comptab-no-icon
comptab-yes-icon
Server Backup comptab-infoalt7-icon
comptab-no-icon
comptab-no-icon
comptab-yes-icon
Not Sure Which Plan Is Right for You?
You don’t have to figure it all out alone—we’ll help you decide what makes the most sense.
Let’s Find Your Fit

Already have IT staff? We can work with them too.

If you already have internal IT, our services can work alongside your existing team to provide additional coverage where it’s needed. We help with overflow support, specialized tasks, and extra visibility so day-to-day issues don’t pile up during busy periods.

Two IT technicians inspecting server racks and performing maintenance in a data center
A Smarter Way to Support In-House IT
Extra hands and expertise, when and where your team needs it.
Talk Through Your IT Setup

The Part Where We Answer Your Questions

Choosing a Managed IT partner is a big decision. Here are a few things we’re often asked along the way.
Will my monthly costs stay the same each month?

Yes. Our pricing is flat-rate and predictable.

You can get started on monthly terms and switch to annual pricing anytime to save more.

You’ll know exactly what to expect each month, and any projects outside of standard support (like large upgrades) are discussed and quoted ahead of time — no surprises or hidden charges.

How does onboarding work and how fast can we get started?

We begin with a detailed onboarding process where we audit your current environment, document everything, and create a roadmap for seamless support.

Most clients are fully onboarded and supported within 30 days, depending on complexity. Our team handles the transition to minimize disruption.

Will I still be involved in IT decisions?

Yes, as much or as little as you'd like. Some clients prefer to stay closely involved, while others are happy to let us handle everything behind the scenes.

Either way, we're to keep things running smoothly and aligned with your goals, while giving you clear guidance when decisions come up, without burdening you with technical details.

Do you offer both remote and onsite support?

Yes, we offer both remote and onsite support, so you get the best of both.

Most issues can be handled quickly and efficiently through remote support, but when something needs hands-on attention, our local technicians are ready to come onsite.

You’ll always have access to the right support at the right time.

What happens if something urgent comes up outside normal hours?

We offer 24/7 monitoring and emergency support as part of our Managed IT services.

If something critical happens after hours or on weekends, our team is alerted immediately and ready to jump in, so issues are handled before they turn into downtime.

Let's Make IT One Less Thing to Worry About

DefinIT Managed IT Services | Fleming Island

We support businesses throughout Fleming Island — including those near County Road 220, Fleming Island Plantation, and the Eagle Harbor area. As a locally operated provider based in Northeast Florida, we can be onsite when needed, without the hassle of dealing with out-of-town vendors.


Locally Delivered from our Jacksonville Office

1301 Riverplace Blvd, Jacksonville, FL 32207

Looking for a More Structured Approach to IT?

Share a few details, and we’ll follow up with a brief conversation to understand your environment, priorities, and where consistent IT ownership would make the biggest difference.

With over a decade of experience supporting organizations across Northeast Florida, we help businesses move from reactive fixes to fully managed IT with clear ownership and consistent day-to-day management.