Ponte Vedra Beach IT Support & Managed Services

IT problems shouldn’t derail your day — or your business.

We help Ponte Vedra Beach businesses troubleshoot network and software issues, support users with account and email setup, and handle ongoing maintenance like updates, backups, and security — all without locking you into a long-term contract.

IT Services Built for Ponte Vedra Beach Businesses

From urgent tech issues to long-term IT planning, we support businesses across Ponte Vedra Beach with practical, responsive service. Our team is based in Northeast Florida and understands the needs of local offices, clinics, and firms.

  • Flexible service options—no long-term contracts

  • Fast response times, remote and on-site

  • Ideal for offices with 5 to 100+ devices

  • Fixes for messy setups left by previous IT providers

  • Jacksonville-based team serving all of St. Johns County

Modern office building with palm trees under a blue sky in Florida.
Your IT, Handled by Pros

Managed IT Services

Complete IT management for businesses that want to offload their day-to-day tech support, system maintenance, updates, and monitoring.

Predictable Monthly Costs
Stronger Security & Uptime
Scalable Support as You Grow

Network Monitoring & Management

Proactively identify and resolves IT issues before they disrupt your business, with real-time alerts, automatic fixes, and ongoing performance reporting.

IT Consulting / Strategic Planning

Align your technology with business growth by helping you plan future investments, manage budgets, and set clear IT priorities.

Workstation and Server Management

Keep your systems fast, secure, and up-to-date through regular maintenance, performance tuning, and timely hardware replacements.

Plus, access to leadership-level IT without the overhead

Virtual CIO / vCIO

Our executive-level IT leadership helps you define policy, plan strategically, and make informed decisions.
Virtual CIO / vCIO

IT Budget Planning & Forecasting

Avoid surprise expenses by mapping out upcoming IT investments and scheduling hardware replacements in advance.
IT Budget Planning & Forecasting

Quarterly Business Reviews (QBRs)

Tailored reporting and collaborative reviews to ensure your IT strategy stays aligned with business goals and team needs.
Quarterly Business Reviews (QBRs)

Simple, Flexible Managed IT Pricing

Monthly Save $$$ Annual
Small Business
$50
$45
per user - per month*
per user - per month*
Great for small businesses looking for essential managed IT services and basic protection against everyday threats.
Start Smart
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)
Professional
$75
$65
per user - per month*
per user - per month*
Ideal for growing businesses that need advanced security measures and reliable data backup to safeguard critical operations.
Go Pro
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)
Enterprise
$100
$85
per user - per month*
per user - per month*
Best for businesses that require comprehensive security, employee training, and full data protection to defend against advanced threats.
Deploy Enterprise
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)

Compare Managed IT Packages

Features
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Professional
Enterprise
Antivirus Software
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Device Monitoring
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Helpdesk Support
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Patch Management
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Antivirus Threat Response
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Workstation Backup
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Custom Reporting
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Dark Web Monitoring
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Employee Phishing Training
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Organization Phishing Protection
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Server Backup comptab-infoalt7-icon
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Not Sure Which Plan Is Right for You?
You don’t have to figure it all out alone—we’ll help you decide what makes the most sense.
Get Started with Managed IT

Tech Fixes & Cleanup

Need help fixing something left behind by a previous IT consultant? We specialize in cleanup work and technical fixes.

  • Reconfiguring systems that were set up incorrectly
  • Fixing slow networks and unstable connections
  • Cleaning up file access and permission problems
  • Repairing broken backup or recovery setups
  • Troubleshooting recurring issues that were never solved
Close-up of ethernet cables connected to a network switch next to a laptop in a data center environment
We Fix What Other IT Companies Break
Get reliable repairs for broken, slow, or misconfigured IT.
Fix My IT Setup
Essential Tech Setup

Your Tech, Up and Running

Setup and configuration services that get your tools, systems, and team fully connected, with everything working together the way it should.

Friction-Free Tech
Connected & Working
Smooth From the Start

Software Installation & Updates

Professional installation and configuration to reduce crashes, errors, and system instability across your organization’s most-used devices.

Email Setup & Support

Reliable email setup and support to keep messages flowing and accounts accessible across every platform.

Network Installations & Troubleshooting

Reliable network installation and support to improve connection stability, increase speed, and resolve common issues with wired or wireless access.

Plus, support for everything around the edges

Cloud Services Support

Set up or migrate to cloud platforms like Microsoft 365 or Google Workspace with proper configuration and support to keep email, files, and user access intact.
Cloud Services Support

Access Control Configuration

Set up secure logins, account permissions, and access rules to control who can reach sensitive systems, tools, or files.

Access Control Configuration

Mobile Device Setup

Configure phones and tablets with secure access to business apps, email, and files while avoiding syncing issues, access errors, or setup confusion.
Mobile Device Setup

Wi-Fi Optimization

Fix weak signal areas, configure access points, and improve speeds with network tuning that actually makes a difference.

Wi-Fi Optimization

Peripheral Device Setup

Printers, scanners, webcams, and other office devices — installed, connected, and ready to use.

Peripheral Device Setup

Office Relocations

Planning an office move? Get your systems professionally disconnected, transported, and set back up quickly and correctly, ensuring a smooth start in your new space.

Office Relocations
Your Setup, Done Right
Help with setup, installs, or tech that isn’t playing nice.
Get Setup Support
Secure. Backed Up. Recoverable.

Data Backup & Disaster Recovery

Reliable backup and recovery solutions for businesses that need to protect critical data, minimize downtime, and stay resilient through outages, attacks, or system failures.

Keep Your Business Online
Recover What You Need, Fast
Tested, Proven, Trusted
Laptop syncing data to the cloud and local server for backup
Protect every file, no matter where it lives

Local + Cloud Backup Solutions

Protect what matters with flexible, frequent backups, configured around your workload, data sensitivity, and recovery goals.

Whether it’s a full system restore or a single deleted file, our self-service recovery options and smart backup scheduling keep your data safe and accessible when you need it most.

Server disaster scene with hacker, fire, and alert symbol representing IT recovery risks
Recover fast—be ready before disaster strikes

Disaster Recovery Planning

Outage, cyber attack, or natural disaster? Doesn’t matter.

With tested recovery plans and 1-hour RTOs, your data stays recoverable, no matter the cause of the outage.

Failover infrastructure showing disaster recovery and protected business systems.
Keep your business running, even when systems don’t

Business Continuity Planning

Ensure your entire operation keeps running in the event of a failure with fallback locations, recovery workflows, and communication strategies.

We help bridge the gap between downtime and full recovery, so your team stays connected and productive even when systems are down.

Can Your Business Bounce Back from Data Loss?
We’ll help you build a recovery plan that keeps your business running.
Get a Backup & Recovery Review
Fast, Local, and Always On

IT Help Desk & Onsite Support

Responsive, reliable support for day-to-day IT issues, whether your team needs quick fixes, new employee setups, or emergency on-site help.

Fast, Reliable Support
Remote & On-Site Service
Industry-Specific Expertise
Need Reliable IT Support That Fits Your Business?
Remote and on-site support for everyday IT challenges.
Tell Us What You Need Help With

Need Something More Specific?

We also offer a range of specialized services and solutions for businesses with unique IT needs. Explore the options below to see how we can support your setup, projects, and goals.
Cloud Solutions
  • Cloud Migrations
  • Managed Microsoft 365 or Google Workspace
  • Azure or AWS Infrastructure Support
  • Virtual Desktop Infrastructure (VDI)
  • Hybrid Cloud Solutions
  • Hosted File Servers / Remote Access
  • Email / Productivity Suite Support
Co-Managed IT
  • Overflow & Escalation Support
  • After-Hours & Remote Coverage
  • Temporary or Ongoing Staff Augmentation
  • User Lifecycle Management
  • Patch Planning & Reporting
  • Monitoring & Automated Alerts
  • Support Tool Integration
  • Documentation & Asset Management
  • License & Renewal Audits
  • Software Usage & Deprecation Planning

 

Cybersecurity & Compliance
  • Antivirus/Endpoint Protection
  • Managed Firewalls
  • Email Filtering & Spam Protection
  • MFA & Password Policy Implementation
  • Vulnerability Scanning
  • Security Awareness Training
  • Compliance Support
  • Ransomware Protection & Recovery
  • Compliance Auditing & Documentation
Network & Infrastructure
  • Network Installations & Cabling
  • Wireless Network Design & Deployment
  • Server Room Setup / Rack Mounting
  • Hardware Procurement & Licensing
  • Office Moves / Tech Relocations
  • VoIP Phone Systems
  • Access Control Systems

Let's Make IT One Less Thing to Worry About

Friendly IT professional with headset ready to assist clients.

Speak With An Expert

(904) 664-1084

Speak With An Expert

DefinIT | Local IT Help for Ponte Vedra Beach

We support businesses throughout Ponte Vedra Beach — including those near A1A, Sawgrass Village, and the TPC Sawgrass area. As a locally operated provider based in Northeast Florida, we can be onsite when needed, without the hassle of dealing with out-of-town vendors.

Locally Delivered from our Jacksonville Office

1301 Riverplace Blvd, Jacksonville, FL 32207

Start the Conversation. No Pressure, No Commitments.

Ready for a better IT experience? Share a few details with us, and we’ll follow up with a quick conversation to understand your needs and walk you through how we can help.

With over a decade of experience supporting businesses across Northeast Florida, we know how to keep IT running smoothly without making it complicated.

Whether you’re looking for a full-service partner or just occasional support, you don’t have to handle it alone.