Jacksonville IT Services
Your Jacksonville IT Partner Since 2012
We opened our Jacksonville office in 2012 with a simple goal — give local businesses a smarter, more reliable way to manage IT. What started as a small support team has grown into a full-service technology partner built around one thing: keeping Jacksonville businesses running without the constant surprises.
Today, our local experts support companies across Jacksonville Beach, Ponte Vedra, Orange Park, St. Augustine, Fleming Island, and Yulee — helping them handle everything from daily IT support and network management to cloud migration and cybersecurity.
We’re the team Northeast Florida businesses trust when they want answers fast and systems that just work.
Phone
Jacksonville IT Services
Community
Our Jacksonville IT Services
Managed IT
Stop losing hours to tech problems. Our Managed IT keeps your computers, email, and network running smoothly, without the cost of an in-house IT hire.
Everything runs quietly in the background.
Regular checkups, software updates, and security fixes keep your systems healthy without you having to think about it.
Fast help when something breaks.
Call or message our helpdesk and get real technicians who fix issues remotely in minutes, not hours.
We handle your tech vendors.
Internet down? Software billing problem? We deal with your providers so you don’t waste time on hold.
Prevent issues before they cause downtime.
We catch failing backups, storage limits, and other warning signs early, before they turn into disruptions.
Security managed behind the scenes.
Patches, antivirus, and access controls keep hackers and mistakes from taking your business offline.
IT Support
When something stops working, you shouldn’t lose half your day waiting for help.
Our IT Support team fixes problems fast, whether it’s a frozen laptop, printer issue, email glitch, or login problem, so your team can get back to work.
Fast fixes for everyday issues.
From password resets to slow computers, we solve IT issues fast and with minimal disruption.
Smooth device setup.
New laptop or employee? We handle setup, permissions, and software installs so they’re ready to go on day one.
Friendly support that actually helps.
You get real support from experienced technicians who focus on fixing the problem, not passing the ticket.
Secure remote assistance.
We can connect safely to your devices to fix most issues without the need for an on-site visit.
Co-Managed IT
Give your internal IT team the backup they deserve. When tickets pile up, projects stall, or alerts hit after hours, we step in to handle the overflow, so your team can stay ahead of tickets and deliver projects on time.
Help when your IT team is stretched thin.
We handle routine support, monitoring, and maintenance so your staff can focus on higher-value projects.
Extra coverage without extra hires.
Get reliable after-hours monitoring, project assistance, and senior-level expertise, without adding payroll.
Collaborative, not competitive.
You keep full control. We simply extend your team’s reach, visibility, and capacity when things get busy.
Trusted by growing Jacksonville businesses.
Local teams rely on us to close ticket backlogs, speed up major rollouts, and prevent burnout.
IT Consulting
Strategic planning that helps SMBs spend smarter and scale confidently.
Stop guessing when it comes to technology decisions. Our IT Consulting helps you plan upgrades, budgets, and vendor choices with clear direction, so you spend less and get more from your tech.
Plan before problems hit.
We help you see what to replace, what to keep, and what can wait, so you’re not rushing into expensive “emergency” upgrades.
Set a smart IT budget.
Know what’s coming up for renewals, licenses, and equipment so you can plan costs instead of reacting to them.
Review vendors with confidence.
We compare options, cut duplicate tools, and make sure you’re only paying for what your team actually uses.
Build a clear tech roadmap.
We build IT plans that grow with your business, so you can expand without downtime or costly upgrades catching you off guard.
Cloud IT Services
Get your files, email, and apps working together, securely and from anywhere. We help you move, fix, and fine-tune your cloud systems, from migrating email and files to cleaning up cluttered accounts and syncing everything properly.
Migrate without the chaos.
We move your files, emails, and user accounts to Microsoft 365 or Google Workspace.
Work from anywhere, seamlessly.
Your team can access shared drives, documents, and apps from any device, at the office or on the road.
Centralize and secure your data.
No more guessing which folder or laptop has the latest version. Everything’s backed up, organized, and protected.
Ongoing management and support.
We handle updates, permissions, and troubleshooting so your cloud setup just works, every day.
Cybersecurity Services
Protect your business from the everyday threats that take companies offline. We secure your people, data, and devices with real-world protection.
Stop attacks before they spread.
We monitor for suspicious activity, block malicious traffic, and patch vulnerabilities before they become headlines.
Keep employees from getting duped.
We filter phishing emails, enforce stronger passwords, and control who can access what, reducing the risk of human error.
Stay compliant and confident.
From insurance requirements to industry standards, we help you meet security obligations and prove it with documentation.
Recover fast if something slips through.
Backups and response plans ensure downtime stays short and data stays protected.
Network Services
Keep your team connected in the office, at home, or across locations. We build and maintain business networks that are fast, stable, and secure, so your staff can get work done without fighting the Wi-Fi.
Fix weak or unreliable connections.
No more dropped calls, slow file transfers, or “can you hear me?” moments during meetings.
Set up your office the right way.
We handle cabling, routers, and firewalls so every device — from laptops to printers — connects seamlessly.
Connect multiple sites with ease.
Secure VPNs and managed connections keep all your locations working as one.
Stay online and protected.
We monitor performance and security so your network runs smoothly around the clock.
Find Us on Google Maps
Our office is located on Riverplace Blvd in the vibrant Southbank area of downtown Jacksonville, near the intersection of Riverplace Blvd and Hendricks Ave. We are just a short walk from the scenic St. Johns River and close to iconic landmarks like the Friendship Fountain and Main Street Bridge.
Our location offers easy access to Jacksonville's key business and civic resources. We're only a mile away from the Duval County Courthouse, which houses both the Fourth Judicial Circuit Court and Duval County Clerk of Courts, where many legal and business matters are handled. We're also conveniently located near Jacksonville’s City Hall, placing us right in the heart of the city’s bustling professional community.
Driving Directions
From the North: Head south on I-95 toward Jacksonville and take Exit 350A for San Marco Blvd, passing near Baptist Medical Center on your right. Merge onto Gary St, then turn right onto Mary St, where you’ll drive alongside Friendship Fountain. Continue on Mary St and turn left onto Riverplace Blvd, and you’ll find our office on your right, near the Wells Fargo Center.
From the South: If you're coming from the south via I-95 North, head toward Jacksonville and take Exit 350B for Prudential Dr. Merge onto Prudential Dr, passing The Museum of Science & History (MOSH) on your right. Turn left onto Hendricks Ave, then take a right onto Riverplace Blvd. Our building will be on your left, just before the Duval County School Board building.
From the East: Head west on Atlantic Blvd toward downtown Jacksonville and cross over the Hart Bridge. After crossing, take the exit for Prudential Dr and continue straight. Turn right onto Hendricks Ave, then make another right onto Riverplace Blvd. You’ll find our location on the left, across from the DoubleTree by Hilton Hotel.
From the West: If you're coming from the west via I-10 East, head toward downtown Jacksonville and merge onto I-95 South. Take Exit 350A for San Marco Blvd. After exiting, merge onto Gary St and pass Baptist Medical Center on your right. Turn right onto Mary St, then make a left onto Riverplace Blvd, and you’ll reach our destination on the right, near The Peninsula.
Alternative Transport
If you're arriving by mass transit, Jacksonville Transportation Authority (JTA) offers several bus routes within walking distance of our location. The JTA Skyway has a station at San Marco Station, just a short walk from our building on Riverplace Blvd.
Additionally, bus routes 27 and 16 stop at Riverplace Blvd. and Hendricks Ave, just a few steps away from our building. These routes also connect to the Rosa Parks Transit Station, where you can transfer to most JTA bus lines for easy access to or from various parts of the city.
Top Sights in Jacksonville, FL
Cummer Museum of Art & Gardens
Museum of Science & History (MOSH)
Timucuan Ecological & Historical Preserve
Office Hours
8:00 - 6:00 Monday to Friday
To best serve your business, we encourage you to give us a call first to discuss your IT needs. This allows us to assess your challenges and provide customized solutions without the need for an office visit. Our team is ready to help remotely, ensuring we address your technology goals efficiently and effectively before scheduling any necessary in-person support.
We Specialize in Comprehensive IT Solutions
At DefinIT, we focus on delivering tailored IT services for businesses of all sizes. Whether you're facing network security challenges, struggling with outdated systems, or need support for cloud migration, we provide the expertise to handle your toughest technology needs. We often take on complex IT problems that other providers shy away from. Contact us today to discuss your IT challenges and learn how we can help your business thrive.
Over a Decade of IT Expertise
We bring more than a decade of experience helping businesses overcome their toughest IT challenges. We've supported dozens of companies with tailored solutions that enhance security, improve efficiency, and drive growth. Our founder, a Florida native and seasoned IT professional, is dedicated to delivering top-notch service to businesses in the community and beyond. Contact us today to see how we can put our expertise to work for you!
Areas We Serve in Jacksonville, FL
Jacksonville Beach, Ponte Vedra, Orange Park, St. Augustine, Fleming Island, and Yulee.