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Contact Us

Managed IT Services in Jacksonville, FL

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Call Now: 904-664-1084

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Reliable Managed IT That Keeps Your Business Running Without a Hitch

Our dedicated team is here to proactively manage your technology, ensuring smooth and secure operations so you can focus on what matters most — your business.

24/7 Monitoring and Management

We’re always on the clock. With continuous monitoring and management, we catch and fix issues before they have a chance to disrupt your workflow, keeping your business running at full speed.
24/7 Monitoring and Management

Cost-Effective IT Solutions

Get more from your IT budget. Our managed services are designed to fit your unique needs, offering cost-effective solutions that help you avoid expensive downtime and unexpected costs.
Cost-Effective IT Solutions

Strengthened Security and Compliance

Stay secure and compliant. Our cutting-edge cybersecurity strategies protect your sensitive data and ensure your business meets industry standards, keeping you safe from evolving threats.
Strengthened Security and Compliance

Flexible Solutions for Growing Businesses

Your business doesn’t stand still, and neither should your IT. Our scalable managed services grow with you, ensuring you have the flexibility to expand without worrying about tech roadblocks.
Flexible Solutions for Growing Businesses

Fast Action to Minimize Downtime

When problems arise, we act fast. Our team is ready to resolve issues quickly to keep any downtime to a bare minimum and maintain your business’s productivity.
Fast Action to Minimize Downtime

Increased Efficiency and Uptime

We keep your systems running smoothly, reducing disruptions and allowing your team to stay focused and productive, with fewer tech-related hiccups along the way.
Increased Efficiency and Uptime

Results You Can Count On

100%

Improved IT infrastructure

Businesses we work with experience smoother operations, improved performance, and better results overall.

 
36%

Cheaper than competitors

On average, our packages cost 36% less than competing IT companies and managed service providers when providing the same services.

 
95%

Issues solved within 24 hours

Our skilled technicians jump into action the moment you submit a ticket, working quickly to get you and your team back on track.

Flexible Plans for Any Business

Monthly Save $$$ Annual
Small Business
$50
$45
per user - per month*
per user - per month*
Great for small businesses looking for essential managed IT services and basic protection against everyday threats.
Antivirus Software
Device Monitoring
Helpdesk Support
Patch Management
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)
Professional
$75
$65
per user - per month*
per user - per month*
Ideal for growing businesses that need advanced security measures and reliable data backup to safeguard critical operations.
Antivirus Software
Device Monitoring
Helpdesk Support
Patch Management
Antivirus Threat Response
Workstation Backup
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)
Enterprise
$100
$85
per user - per month*
per user - per month*
Best for businesses that require comprehensive security, employee training, and full data protection to defend against advanced threats.
Antivirus Software
Device Monitoring
Helpdesk Support
Patch Management
Antivirus Threat Response
Workstation Backup
Custom Reporting
Dark Web Monitoring
Employee Phishing Training
Organization Phishing Protection
Server Backup starting @ 1Tb
Minimum 5 Users*
* Billed monthly (auto-renewal)
* Billed annually (auto-renewal)

Enhance Your IT Package with These Add-Ons

Whether you need extra services or specialized solutions, our add-ons are designed to customize your IT package to fit your business perfectly.

Have a Team, But Need More Expertise?

Our augmented and co-managed IT services may be just what you need to assist your Jacksonville business.

Augmented IT Services

Strengthen your existing IT team with our experts. Our augmented services give you the additional support needed to ensure your business runs without a hitch.

Co-Managed IT Services

Partner with our IT professionals to enhance your internal team’s expertise. Our co-managed services provide collaborative support, keeping your IT infrastructure optimized and secure at all times.

it team working on project
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Give us a call

Call Now: 904-664-1084

Give us a call
calendar-icon-white
Book a consultation

Schedule a meeting

Book a consultation

From Start to Success
in Just 4 Weeks

First Contact

Onboarding

Most new clients need our services quickly due to issues with their current IT setup or MSP.

Our onboarding process ensures we gather all the necessary details to begin management immediately.

managed-it-services-audit-meeting
First Contact
Week 1

IT Systems Audit & Project Plannning

We thoroughly audit your existing systems and gather all the necessary information and documentation about your technology infrastructure, leaving no stone unturned when it comes to an expert understanding of your systems.

At the end of the week, we use the information gathered from your audit to build out a strong project plan that sets your company up for success with our advanced technology systems.

it-consultant-Orlando-business
Week 1
Weeks 2-3

Advanced Systems Deployment & Sustained Performance

After your new systems have been tested and proved functional, we smoothly transition them into live operation with minimal disruption.

As your Managed IT partner, we’ll ensure these systems remain fully operational, patched, and optimized to keep your operations running efficiently.

server-network-support-Orlando
Weeks 2-3
Week 4 & Beyond

Ongoing Reports

After we've established trust and you’re confident in our ongoing IT management, we provide you and your executive team with regular reports on our work, device health, and other IT-related updates—keeping you informed and free to focus on running your business.

managed-it-services-report
Week 4 & Beyond

Trust Jacksonville’s Leading IT Experts to Streamline Your Operations

Prevent disruptions and keep your business running with round-the-clock managed IT.

Defend against cyber threats with real-time monitoring, rapid response, and staff training.

Streamline operations and cut costs with cloud solutions tailored to any environment.

Recover quickly from data loss with advanced backup and disaster recovery solutions.

Outsource your IT a trusted MSP for custom solutions that grow with your business.

 

Let's Talk
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DefinIT Managed IT Services | Jacksonville Office

1301 Riverplace Blvd
Jacksonville, FL 32207

We’re located near the scenic Southbank Riverwalk, right across from Riverplace Station. While we’re based in this vibrant area, our expert IT services extends throughout the greater Jacksonville region, from Mandarin and Ponte Vedra Beach to Orange Park and St. Johns, ensuring your business is covered no matter where you're located.

Frequently Asked Questions

What industries do you work with?

Many of our clients operate across a range of industries, including non-profit, healthcare, and construction, but we also work with clients in hospitality, small business, retail, automotive, and many more.

How do your add-on services work?

Our managed IT packages can be customized with a variety of add-ons to meet your business's unique needs.

While these services aren't part of the base packages, they include valuable options like network installations, cybersecurity, access control, VoIP services, and more—many of which are essential for businesses looking to expand their IT capabilities further.

What if I need to cancel my services?

You can cancel your service with a 90-day notice. This ensures we have the time to package up your IT infrastructure and information to provide to you upon off-boarding.

I'm located just outside of Jacksonville. Can you still provide services nearby?

Absolutely! We frequently travel to locations just outside of Jacksonville, including suburbs like St. Johns, Orange Park, Mandarin, Fleming Island, Ponte Vedra Beach, Middleburg, Fruit Cove, Yulee, and Atlantic Beach.

Our flexible service area ensures that you receive top-tier IT managed IT services, no matter where you're located in the Greater Jacksonville area.

Ready to Get Started?

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Give us a call

Call Now: 904-664-1084

Give us a call
calendar-icon-white
Book a consultation

Schedule a meeting

Book a consultation