Orlando IT Support

What Could Happen?

Disasters of all kinds cause downtime that is damaging to a business.

Disaster planning must encompass disasters of all types and sizes: fires, floods, fraud, ransomware, cyber-attacks, power or IT system failure, human error, acts of terror, and other unthinkable scenarios. Not to mention Jacksonville, Orlando, Tampa, Tallahassee are all susceptible to yearly hurricane threats.

While the type of disaster varies, the impact is typical: data and operational downtime that is truly disastrous.

The devastating effect of downtime caused by disaster include irreparable damage to data, reputation, customer relationships, income, and business vitality.

The best offense is a good defense; you must protect your business by understanding your vulnerabilities, safeguarding against the risks, and preparing for the worst possible business disruption with a plan for business continuity and disaster recovery that will shield your data, protect your business, and keep your systems available and reliable no matter what happens.

We offer Data Recovery for every single storage medium, as well as Backup Solutions to prevent data loss from happening in the first place.

New Cyber Threats Emerge Daily

Cybercriminals are relentless in their attacks on our networks. New threats emerge daily and can spread like a wildfire. Most recently, attacks like ransomware have affected millions worldwide and costed innocent victims millions of dollars. Do not fall prey to these attacks, we do not want to reward criminals for their efforts.

Arm yourself, call Techsperts today to help you build a strong network. Learn about safer computing methods, such as using a hardened web browser and a firewall. Cyberattacks can cost you a fortune, or even worse...put you out of business. Don’t be a victim, call Techsperts today and we will scan your network for any vulnerabilities and patch them up as needed.

Boost Productivity; Reduce Running Costs

Let us assist you in the digital transformation of your business; the technology exists to make our lives easier, not complicate our operations. Techsperts’ Managed Service Package makes technology an asset NOT an obstacle. We give you the power and flexibility of the cloud, without the hassle and cost of doing it yourself. Where other providers simply rent you raw infrastructure – Techsperts goes all the way with a specialized, seamless experience to keep your business running with minimal interruption. With increased network capacity comes increased collaboration; a strong network is a gift that keeps giving. You will be astounded by how much more productive your team can be with a smooth network. Call us now to set you up with a safe network that can add business value.

Looking to reduce equipment costs? Take advantage of an emerging trend within the workplace today, known as ‘Bring Your Own Technology’. BYOT allows the business owner to save thousands of dollars in equipment costs by allowing employees to bring their own devices and connect to corporate information systems. While it is a great way to lower equipment and data costs, it can be a risky move if not implemented properly. Click here to learn more about BYOT, and contact our support specialists to learn how to implement it in your workplace safely today.

Don't Lose Your Memory

Business-critical data is usually stored on multiple hard disk arrays called RAID. Most RAID arrays are created to add redundancy to storage servers to prevent data loss and disaster in case of a single hard disk failure.

SSDs are becoming more and more popular and we can recover data from almost all brands of Solid State Drives. Whether important documents or pictures have been accidentally deleted, formatted or the Solid State Drive is malfunctioning and not recognized by your computer. The majority of SSD failures are due to a malfunctioning internal controller or electronic damage to the circuit board. In most cases data recovery software will be unable to recover any data due to the physical failure of the SSD itself and its components. Our proprietary techniques allow us to extract your data directly from the NAND memory chips and thereby recover your data with a high success rate. We have successfully recovered financial documents, movies, and photo collections for photographers, students and teachers, and even law enforcement.

Secure Your Front Line with the Best Defense Against Cyber Attacks: Knowledge

Create the best line of defense against cyberattacks and technology issues by equipping your team with the knowledge to succeed.

In today's ever-changing world, odds are that you are going to have to adopt some new technology. Getting the team on board with it usually depends on how knowledgeable they are about the new tech and software. 

We are on the ground in all parts of the greater Orlando, FL area, meaning we can come to your office and assist in training your team on the new hardware or software. Teaming up together with your team and empowering them with anti-cyber attack knowledge, is how we prevent cyber attacks from becoming a potentially devastating problem!

86% of businesses have now deployed Phishing Training into their operations to prevent security intrusions like Ransomware. With a low per-user pricing structure, you pay for what you need and turn your users into the best defense against malware. 

Have Your Equipment Working Smarter Not Harder

Providing support and maintenance for the devices you use to run your business. Don't allow slow or corrupted devices to hinder your business' productivity.

Techsperts' desktop support services are provided to keep your desktops’ security and performance up-to- date and running smoothly. We provide operating system updates, software installation and updates, PC performance tuning, desktop security, and troubleshooting and repair.

Our in-house Help Desk team is comprised of highly skilled technicians and analysts who provide a single point of contact for incidents and service requests for our clients. Our Help Desk team can be can be reached through email, web portal login, or phone.

Workstation Support is available for:

 End user support & workstation service
 Desktop performance monitoring
 Microsoft patch management
 3rd party patching (when applicable & available)
 Anti-virus/malware software management
 Executive reports
 Asset & inventory reports