It’s not about disaster. It’s about staying in control.

Most Orlando business owners assume their cloud platforms are backing things up.

They believe Microsoft 365 protects their inbox. That Google Drive’s version history is enough. That “cloud = covered.”

But assumptions don’t recover deleted contracts. They don’t prevent sync mistakes. And they don’t stop ransomware from locking your business out of its own data.

We’ve seen it too many times—some near misses, some full-blown losses. And every time, the same sentence comes up:

“We thought we had a backup.”

The Most Common (and Costly) Assumption

“If it’s in the cloud, it’s backed up.”

Many business owners assume platforms like Microsoft 365 and Google Workspace handle all their data backups out of the box—but cloud security audits often reveal gaps that make recovery harder than expected.

These platforms are built for availability and convenience, not for full-scale backup and recovery. Files can be overwritten. Emails deleted. And once the trash or version history window closes, it's gone.

In fact:

According to an Expert Insights post on Microsoft 365 backup limitations, Microsoft retains data in recycle bins for only 30 to 90 days. Beyond that window, files and emails can become permanently unrecoverable unless backed up separately.

What you think is a backup might just be convenience.

What Orlando Businesses Are Learning, The Hard Way

In just the last year, we’ve helped companies recover from:

  • A hospitality group that lost 18 months of financial reports after a sync error in Google Drive

  • A law firm in Winter Park hit with ransomware (their only “backup” was a Word doc someone emailed to themselves)

  • A creative agency using Workspace, where a departing employee deleted entire client folders from Shared Drives before leaving — the kind of outcome that better access controls and offboarding systems could’ve prevented.

They all thought they had backup. What they really had was a platform that never promised recovery in the first place.

What Real Cloud Backup Looks Like

A proper backup plan doesn’t just protect data. It gives your team confidence to move fast, without fear of loss.

Here’s what we implement for Orlando clients using Google Workspace or Microsoft 365:

  • Daily backups of files, email, calendars, and shared folders

  • Microsoft 365 backup with Veeam (and comparable Workspace solutions)

  • Restore access controls via Google Admin or Microsoft Entra — and clean up lingering issues in your Microsoft 365 or Google Workspace setup.

  • Retention policies that meet industry compliance

  • Full recovery support for both platforms

And yes, we test restores. Because a backup that hasn’t been tested might as well not exist.

A Tale of Two Restores

Two Orlando businesses. Two similar sync issues. Two very different outcomes.

🔹 Business A had a separate Microsoft 365 backup in place. When a key email folder disappeared, we restored it within 15 minutes. No downtime. No stress.

🔸 Business B assumed Microsoft had them covered. They lost three legal contracts, several client files, and spent 40+ hours rebuilding data from scratch. One client walked.

Same issue. Very different results.

What You Can Do Right Now

You don’t need to overhaul your whole system today. Just ask:

  • What gets backed up right now?

  • Who controls those backups?

  • How long could we afford to be offline?

  • Has anyone tested a restore recently?

If you’re not sure about the last two… you’re overdue.

And if your current plan is, “Well, we haven’t had a problem yet,” remember: That’s what everyone says, until they do. 

Real Backup. Real Recovery. Real Peace of Mind.

Cloud platforms aren’t built to protect you. They’re built to keep the service online. That’s a different thing entirely.

We help Orlando businesses add true cloud backup to Microsoft 365, Google Workspace, and critical systems, so that when something goes wrong, it’s just a blip, not a blowup.

✅ Fast restores
✅ No guesswork
✅ Nothing lost

👉 Explore Cloud Backup Services for Orlando Businesses

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