IT support technician on a call while working at a computer in an office
You shouldn’t have to think about your IT.

That’s Our Job

When support is slow, systems crash, or nobody answers the phone, your team feels it. We’re here to change that.

Because when IT just works, you don’t have to think about it. And the less time you spend worrying about it, the more time you get back.

Local IT, Delivered Since 2012

Jacksonville IT Services, Delivered Locally

Managed IT
IT Support
Co-Managed IT
IT Consulting / vCIO
Jacksonville skyline with Main Street Bridge over the St. Johns River

Built in Jacksonville, Trusted Throughout NE Florida

We’ve been supporting businesses across Northeast Florida for over a decade, and we know what it takes to keep things running without getting in the way.

When your IT team’s local, things get fixed faster. There’s less explaining, less waiting, and more confidence that help is nearby when you need it, whether you're in Jacksonville or just outside the city.

Contact our Jacksonville team

Nearby areas, serviced from Jacksonville

Jacksonville Beach
Ponte Vedra
Orange Park
St. Augustine
Fleming Island
Yulee
Also Serving Central Florida

Same Steady Support, Delivered Right Here in Orlando

Managed IT
IT Support
Co-Managed IT
IT Consulting / vCIO
Downtown Orlando skyline with water reflection at sunset

On-Site Support in Orlando, Easier for Your Team

With a dedicated team also based in Orlando, we’re able to provide faster, more consistent support to businesses throughout Central Florida.

Having a local presence in Orlando means we can step in when the job calls for more than a phone call or remote support, whether you're in Downtown, Lake Nona, or just a few blocks away.

Contact our Orlando team

Nearby areas, serviced from Orlando

Clermont
Winter Garden
Apopka
Kissimme
Oviedo
Sanford
Quietly Reliable

What You Can Count On

Fewer delays, more follow-through

We don’t send tickets into a void. You’ll get a fast response from someone who knows what they’re doing, and is actually responsible for fixing the issue, not just logging it.
Fewer delays, more follow-through

Problems solved, not recycled

Quick patches have their place, but they’re not the finish line. When something breaks, we don’t just get it working again, we figure out why it happened and fix what caused it, so it doesn’t keep coming back.

Problems solved, not recycled

Clear answers, no jargon

Good support starts with clear communication. No confusing explanations, just real answers that make it easy to understand what’s happening and what we’re doing to fix it.
Clear answers, no jargon

Straightforward support, no surprise fees

You’ll always know what’s included and what it costs — no unclear add-ons, no last-minute extras, and no charges you didn’t agree to.

Straightforward support, no surprise fees
DefinIT Insights

From Our Blog

Stay up to date with what is new in our industry and catch a few insights along the way.

Troubleshooting the Top 50 Common IT Problems and Solutions: Our Most Frequent Technical Support Issues

Troubleshooting the Top 50 Common IT Problems and Solutions: Our Most Frequent Technical Support Issues

How to Manage Your Computer on Vacation: Tips and Best Practices

How to Manage Your Computer on Vacation: Tips and Best Practices

Enhance Your Security with a Hardened Browser: Essential Tips & Tools

Enhance Your Security with a Hardened Browser: Essential Tips & Tools